Data protection

Privacy Policy

Thank you for your interest in our website. Protecting your privacy is very important to us. Below you will find detailed information about how your data is handled.

Storage of access data in server log files

You can access our websites without having to provide any personal information. We only store access data in server log files, such as the name of the requested file, date and time of retrieval, transferred data volume and the requesting provider. This data is evaluated exclusively to ensure trouble-free operation of the site and to improve our offer and do not allow us to draw any conclusions about your person.

Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide it to us in connection with your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. You can see from the respective input forms which data is collected. We use the data provided by you to process contracts and your enquiries. After the contract has been completely processed or your customer account has been deleted, your data will be blocked for further use and deleted after expiry of the storage periods under tax and commercial law, unless you have expressly consented to the further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you below. It is possible to delete your customer account at any time and can be done either via a message to the contact option described below or via a function provided for this purpose in the customer account.

Data transfer for contract fulfilment

For the fulfilment of the contract, we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you choose in the order process, we pass on the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you need to log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

Use of data when registering for the email newsletter

If you register for our newsletter, we use the data required for this or separately communicated by you in order to regularly send you our email newsletter in accordance with your consent. You can unsubscribe from the newsletter at any time and either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.

Use of cookies

In order to make your visit to our website attractive and to enable the use of certain functions, we use cookies on various pages. Cookies are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (session cookies). Other cookies remain on your device and enable us to recognise your browser next time you visit (persistent cookies). You can configure your browser in such a way that you are informed about cookies being set and decide individually whether to accept or exclude cookies for specific cases or generally. If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis

This website uses Google (Universal) Analytics, a web analysis service of Google Inc. (www.google.co.uk). Google (Universal) Analytics uses methods that enable the analysis of your use of the website, such as "cookies", text files that are stored on your computer. The information generated concerning your use of this website is usually transmitted to and stored by Google on a server in the United States. By activating IP anonymisation on this website, the IP address is shortened prior to transmission within the member states of the European Union or in other states party to the agreement on the European Economic Area. In exceptional cases only, the full IP address will be sent to a Google server in the USA and shortened there. The anonymised IP address transmitted from your browser through the use of Google Analytics will not be linked to other data from Google.

You can prevent Google from collecting and processing the data generated by the cookie relating to your use of the website (including your IP address) by downloading and installing the browser plug-in under the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB)

As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is then stored on your device. If you delete your cookies, you must click the link again.

Use of Facebook plugins

Our website uses social plugins from the social network Facebook, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Facebook Social Plugin".

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. This integration allows Facebook to receive the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged on to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can immediately associate your visit to our website with your Facebook profile. If you interact with the plugins, for example by clicking the "Like" button or making a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

The purpose and scope of data collection and further processing and use of the data by Facebook as well as your rights and settings for the protection of your privacy can be found in the Facebook privacy policies: http://www.facebook.com/policy.php

If you do not want Facebook to associate the data collected via our website directly with your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plugins from loading by using add-ons for your browser, e.g. with a "Facebook Blocker" or script blocker.

Use of Twitter plugins (e.g. "Twitter" button)

Our website uses so-called social plugins ("plugins") of the microblogging service Twitter, which is operated by Twitter Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plugins are marked with a Twitter logo, for example in the form of a blue "Twitter bird".

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the Twitter servers. The content of the plugin is transmitted directly from Twitter to your browser and integrated into the page. This integration allows Twitter to receive the information that your browser has accessed the corresponding page of our website, even if you do not have a Twitter profile or are not currently logged on to Twitter. This information (including your IP address) is transmitted directly from your browser to a Twitter server in the USA and stored there.

If you are logged in to Twitter, Twitter can immediately associate your visit to our website with your Twitter account. If you interact with the plugins, for example by pressing the "Twitter" button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed to your contacts.

The purpose and scope of data collection and the further processing and use of the data by Twitter and your rights and setting options for the protection of your privacy can be found in the Twitter privacy policy: https://twitter.com/privacy If you do not want Twitter to associate the data collected via our website directly with your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the Twitter plugins from loading by using add-ons for your browser, e.g. with a script blocker.

Rating reminder by Trusted Shops

If you have given us your explicit consent for this during or after your order by activating an appropriate checkbox or by clicking a button provided for this purpose, we send your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.de) in order to remind you about the option to submit a review by e-mail. This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

Right to information and contact option

You have a right to free information about your personal data stored by us and, if necessary, a right to correct, block or delete this data. If you have any questions regarding the collection, processing or use of your personal data, please contact us directly via the contact data in our imprint for information, correction, blocking or deletion of data or revocation of consent given or objection to specific use of data

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